Let’s talk growth ↗
FOR DRY CLEANERS. BY A DRY CLEANER.

More customers.
Stronger routes.
Smarter growth.

Marketing, customer retention, and business management connected to the daily work of your dry cleaning operation.

Complete package: $1,200/month.From first visit to repeat customer.
Garments arranged neatly on wooden hangers
BEHIND EVERY CLEAN GARMENT.
A business worth growing.
↗
YOUR NEXT CHAPTERMore repeat customers.
Less manual follow-up.
✦
LESS BUSYWORK. MORE BUSINESS.
Built around the way you workStorefronts✳Pickup & delivery✳Wash & fold✳Multi-store operators
THE DRYCLEANFLOW PLATFORM

One connected view.
More ways to act.

DryCleanFlow works alongside SMRT to turn operational data into practical tools for acquiring customers, improving service, and growing lifetime value.

▥01 / CENTRALIZE

Your business.
One clear hub.

Give owners and managers a connected view across one store or many locations.

  • Revenue, orders, and store performance
  • Customer, coupon, and review activity
  • Ready-order and uncollected-garment follow-up
  • Analytics, segments, and VIP visibility
Explore the Hub ↗
⤴02 / SIGN UP

Make every signup
more useful.

Enroll customers from a QR code, their phone, or a front-counter tablet with SMRT-connected workflows.

  • Find or create customers in SMRT
  • Validate contact and address details
  • Capture SMS consent and service interest
See smart sign-up ↗
↗03 / ACTIVATE

Turn promotions
into measurable action.

Connect campaigns with SMRT offers so the right customers receive a relevant reason to return.

  • Automatic assignment of approved SMRT coupons
  • New-customer and seasonal offers
  • Win-back and reactivation campaigns
  • Pickup, delivery, and VIP promotions
Plan a campaign ↗
↻04 / RETAIN

Build reviews.
Protect relationships.

Make reputation and retention part of one customer-growth strategy.

  • Automated review requests
  • Store-specific links and tracking
  • VIP, at-risk, and win-back segments
Build repeat business ↗
◎05 / OPERATE

See and support
every location.

Bring authorized store recordings, recording analysis, and remote computer support into your agreed service scope.

  • Organized recording storage and playback
  • Transcription, summaries, and recording analysis
  • Remote store PC assistance
Connect store operations ↗
✦06 / UNDERSTAND

Know who needs
your attention.

Use spending and visit history to recognize VIPs, identify declining activity, and choose relevant customer follow-up.

  • VIP recognition and priority attention
  • Staff call lists for customers visiting less often
  • Inactive-customer and first-visit follow-up
Explore customer intelligence ↗
CUSTOMER INTELLIGENCE

Know your customers.
Make the next follow-up count.

Connect SMRT customer activity with VIP care, staff follow-up, and targeted campaigns. Give your team a clear view of who needs attention and why.

VIP CUSTOMERS

Recognize your most valuable relationships.

Use spending and visit history to identify VIPs. VIP labels and staff alerts help your team provide consistent priority attention.

VIPs VISITING LESS OFTEN

Follow up when a familiar customer goes quiet.

Identify declining activity and prepare store call lists, scripts, and follow-up tracking so staff know whom to contact.

INACTIVE CUSTOMERS

Give past customers a reason to return.

Run targeted win-back campaigns and assign approved offers in SMRT. Review who returns after receiving a message or coupon.

NEW CUSTOMERS

Help a first visit become a second order.

Follow up after the first visit with a welcome message, review request, or relevant service offer based on customer activity.

Follow the results beyond the coupon.

Track who returns, what they spend, and whether they redeem an offer. Weekly and monthly executive reports help owners review customer activity alongside store and route performance.

See customer intelligence ↗
ONE COMPLETE PACKAGE

Your growth partner.
Your connected business.

Marketing, customer retention, and business management work together in DryCleanFlow Business. Your quote reflects the size of your operation and the work we agree to deliver.

DRYCLEANFLOW BUSINESS

Standard monthly fee $1,500/month

− $300 recurring monthly discount

Complete package, after your discount$1,200/month

Save $300 every month. Final pricing and included scope are confirmed in your proposal.

Smaller operation?

Lower-priced packages with a smaller service scope are available for smaller operators. Ask us for a package tailored to your business.

Get your tailored quote ↗

Larger operations

Custom quote

For multiple brands, extensive locations, or additional integration and service needs.

Discuss your operation ↗

One package. Connected services.

Delivered within your agreed scope.

  • Professional business website
  • Local SEO and review management
  • Social content
  • Paid-ad management
  • Email and SMS campaigns
  • Customer retention and win-back programs
  • Customer intelligence and VIP care
  • SMRT-connected customer sign-up
  • Hub and business dashboard
  • Weekly and monthly executive reports
  • Store recording analysis
  • Operational integrations

Store recording analysis and operational integrations are available within the agreed scope. Expanded AI intelligence remains on the roadmap.

CLEAR SCOPE, BEFORE WE START

Built around your operation.

Your proposal specifies the included brands and locations, campaign frequency, content volume and channels, support hours and response expectations, recording volume and retention, and integration setup and ongoing work. Additional locations or work are quoted separately before delivery.

Costs quoted separately

Advertising spend, messaging usage, hardware, and custom development are separate where applicable. Your proposal identifies these costs before you commit.

Optional front-counter tablets: $100 each, one-time. Compatible existing tablets may also be used.

WE KNOW THE BUSINESS BEHIND THE COUNTER

Built from the
operator’s side
of the counter.

DryCleanFlow was founded by Carlos Martinez-Campos, a dry cleaning operator who understands the daily balance of customers, staff, production, and routes.

That experience shapes a practical platform that connects acquisition, SMRT workflows, retention, store support, and management visibility around the way dry cleaners actually operate.

Meet your growth partner ↗
01

Your business comes first.

Start with your locations, customers, and growth priorities. Build the implementation around them.

02

One customer journey.

Connect discovery, sign-up, promotions, orders, reviews, retention, and customer value in one growth cycle.

03

Support beyond setup.

Get hands-on setup and ongoing support for the website, campaigns, customer workflows, Hub, and store tools included in your scope.

THE DRYCLEANFLOW GROWTH CYCLE

Acquire. Understand.
Retain. Grow.

Put the cycle to work ↗
01

Acquire

Bring customers in through search, your website, a QR code, or a counter tablet.

02

Connect

Create the customer correctly in SMRT and capture contact details and consent.

03

Activate

Apply a relevant offer and connect customers with the services they need.

04

Measure

Track orders, promotions, reviews, store activity, and customer behavior.

05

Grow

Identify VIP, at-risk, win-back, and route opportunities—then take action.

GOOD QUESTIONS

What to know
before we begin.

What is included in DryCleanFlow Business?

One complete package connects your website, local SEO, reviews, social content, paid-ad management, email/SMS campaigns, retention and VIP programs, SMRT-connected sign-up, customer insights, and executive reporting. Store recording analysis and operational integrations are available within the agreed scope.

Is $1,200 a monthly fee or a one-time setup price?

The complete DryCleanFlow Business package is $1,500 per month before a recurring $300 monthly discount, bringing it to $1,200 per month for ongoing service. Lower-priced packages with a smaller service scope are available for smaller operators. Your proposal confirms your monthly fee and included services.

How are locations and service limits defined?

Before work begins, your proposal defines included brands and locations, campaign frequency, content volume and channels, support hours and response expectations, recording volume and retention, and integration work. Larger operations receive a custom quote. Additional locations or workload are agreed and priced separately.

What costs are separate from the monthly package?

Advertising spend, messaging usage, hardware, and custom development are quoted separately where applicable. Optional front-counter tablets are $100 each as a one-time purchase; compatible existing tablets may also be used.

Does DryCleanFlow work with SMRT?

Yes. DryCleanFlow works alongside SMRT for customer sign-up, customer insights, coupons, promotions, and reporting. We confirm your configuration and included integration work in your proposal.

Is DryCleanFlow right for a single store or a larger business?

Yes. Our complete package is $1,200 per month after the recurring discount. Smaller operators can request a lower-priced package with a smaller service scope. Multiple brands, extensive locations, or additional integration and service needs receive a custom quote.

How does customer intelligence support VIP and inactive-customer follow-up?

We use spending and visit history to identify valuable customers, review declining activity, and prepare targeted follow-up. Your team can use VIP recognition, store call lists, win-back campaigns, and approved coupon assignments. Reporting tracks returning orders and spend, including customers who return without redeeming a coupon.

Which AI capabilities are available, and what is planned?

Customer insights, VIP programs, and executive reporting are available today. Store recording analysis, including transcription and AI-generated summaries, is available within the agreed scope. Expanded AI intelligence—such as predictive insights and suggested customer, route, and service actions—remains on the roadmap and is not promised as a current package deliverable.

How do you handle customer messaging?

Email and SMS campaigns follow customer preferences and consent. Messaging usage is a separate cost where applicable. Our privacy, SMS, and terms policies are linked below.

DRYCLEANFLOW BUSINESS — $1,200/MONTH COMPLETE PACKAGE

Let’s connect
your growth.

Tell us about your stores, SMRT setup, and priorities. We’ll walk through DryCleanFlow Business and confirm the monthly price, included locations, and workload that fit your operation. Lower-priced packages are available for smaller operators.

Email us ↗

Request a Demo by Email

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